Kindly note that all of the items in store are pre-order based, unless able to choose “in stock” option.
Please note that we have cut off our chinese new year preorder orders on 13/1 (10/1 for East Malaysia & Singapore customers). Preorder orders placed after this date will not be under our guarantee period.
While the estimated ship out date given for orders placed on 14/1 onwards show that it can arrive before CNY, there might be possible logistics delay due to the peak period. Placing an order will mean that you understand these circumstances.
WHEN WILL MY ORDER ARRIVE?
- Once your order is placed and payment is complete, we will process and ship out your order around 10-15 days after each order's batch cut off date.
- We cut off orders every 5th, 10th, 15th, 20th, 25th and last day of every month.
- We display each batch's cut off date at the top header of our website.
WHEN WILL MY ORDER ARRIVE IF I ORDERED READY STOCK ITEMS?
- Ready stock items will be shipped out in 1-2 days after the payment is complete.
WHEN WILL MY ORDER ARRIVE IF I ORDERED A MIX OF READY STOCK AND PREORDER ITEMS?
- You will receive all of your items once preorder items are also ready. Please refer to your preorder cut off date for the estimated arrival time.